Refund Policy

Due to the nature of sealed product in the TCG industry, we do not offer returns.  With that being said, if something arrives damaged or not as described, send us an email and we'll make it right. For non TCG related items (Plushies, Binders, ETC.) we offer 14 days from date of the order to refund or replace items.

​

Email Bigandmsalltcg@yahoo.com with any questions and concerns.

Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

​

Please email us at Bigandsmalltcg@yahoo.com with the Subject line: "CANCEL ORDER #..." 

​

​

Questions about our Shipping policy? 

​